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Quality, Value and Customer Satisfaction ....... Tour our Model Homes or Custom Homes today... Call Reg at  (843) 681-9543 for an appointment.

 
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McNair Building Construction, Inc.                

P.O. Box 21468, Hilton Head Island, S.C. 29925                                 
(843) 681-9543 Fax: (843) 681-9556                                           

 E-mail: HHBuilder@Hargray.com

     Customer Service

 

COMMUNICATION:

We know that communication is very important to the success of every endeavor where a partnership exists. Building a home is that kind of partnership. We have made home pages available for customers  desiring a regular update of home construction progress. We post progress updates, selections, and pictures of the home as it is being built. We know this is especially comforting to those overseas clients, out-of-town clients, or traveling customers needing that additional communication connection. For those clients not on the internet, we send picture updates, and use traditional communications networks to insure a comfortable and thorough communication process.

COMMITMENT:

David McNair has made the commitment to provide a first class professional staff, and a quality and value oriented group of subcontractors and suppliers. Because of his commitment in people, David has built a solid company providing a superior product and a level of communication which makes the building process consistently enjoyable and smooth for the customer. Our staff consists of people able to provide services throughout the process, from the evaluation of the lot purchase, design, selections, coordination, construction, maintenance, and warranty service. With our years of experience in construction and working with people, we have learned how to take the bumps out of the process.

Our commitment is to value, quality, and customer satisfaction.

TIMING :

Our staff is exceptional. Stop by and visit. We'll be glad to help you with your lot selection and building plans. Get us involved early, and we can help you evaluate your land for proper drainage, soil conditions, and flood elevations, all of which can greatly affect the costs of your home. With David McNair's engineering and preliminary design experience, you benefit with our company's up-front review of the project without investing any financial resources. David's preliminary review process includes not only land considerations, but the practical aspects of the design, avoidance of conflicts and problems in designs, and value engineering of products and design.

Our schedules will be specific and accurate. Milestone dates for the complete design, design revisions, design approvals, construction starts, completions, and owner move-in will be set to allow for proper planning and minimize owner anxiety . We'll be specific regarding the owner decision dates and move-in dates while providing some flexibility to help you in your planning.

 

VALUE :

bulletMost of our construction begins from one of our model home designs. We provide livable floor plans reflecting the market trends as defined by our local customer market. Our ability to integrate these needs into our model plans help make us successful as builders and market leaders in customer value and designs. Our models are highly marketable and up to date.

 

bulletOur prices are fixed each quarter of the year, and sometimes longer based on the economy. Because we are able to fix our prices with subcontractors and many suppliers, we are able to provide the best value for your home investment dollar.

 

bulletThere are minimal surprises for our suppliers and subcontractors, since our purchases and specifications are consistent throughout our model home program. Our vendors and subcontractors know of our long-time financial stability, and our professional approach to business and ethics, so our prices are better than the high risk competitor. These savings are passed through to the customer through better pricing.

 

bulletValue engineering is constantly considered throughout the process of design and construction. Many products are reviewed regularly by David McNair, and other staff members. In today's market place, it's critically important to provide options to customers which can mean savings in energy consumption, or equal quality products at better prices.

 

bulletThe customer is the benefactor of quality and value.

 WARRANTY AND MAINTENANCE :

We have an extensive written warranty and maintenance manual for all of our homes. You're never left out there without our assistance. Our service and warranty coordinator and other service personnel are a big part of our company's success. Most of our clients discover our company through word of mouth because of our quality reputation and our commitment to properly complete and service the home after completion. Our commitment is to customer satisfaction.

Contact Information

bulletTelephone: 843-681-9543
bulletPostal address
bulletP.O. Box 21468, Hilton Head SC, 29925
bulletStreet address
bullet 400 Merchant Street, Suite 2b, Hilton Head, SC 29926
bulletElectronic mail
bulletGeneral Information: David@hhbuilder.com
Sales: Reg@hhbuilder.com 
Customer Support: Reg@hhbuilder.com 
Webmaster: HHBuilder@Hargray.com

Look for this Building: Second Floor

 

 

Send mail to David@HHBuilder.com with questions or comments about this web site.
Copyright 1998 McNair Building Construction, Inc.
Last modified: August 16, 2007